Shipping Policy

We ship worldwide from our fulfillment centers with care and intention.

Processing Time

All orders are processed within 1–3 business days. Once shipped, you will receive a confirmation email with tracking information.

Delivery Time

Please allow up to 14 business days for delivery, depending on your location and carrier availability. Remote areas or customs clearance may require additional time.

Shipping Costs

Shipping fees are calculated at checkout based on your region. Free shipping may be available during promotions or on qualifying orders.

Customs & Duties

International orders may be subject to customs duties or import taxes. These are the responsibility of the customer and may vary by country.

Lost or Delayed Packages

If your order appears delayed or lost, please contact us at thesoleabrandinfo@gmail.com. We'll assist you as best as we can and coordinate with the shipping provider.

Thank you for choosing Solea — we’re excited for your order to arrive!