Return Policy

We want you to feel confident and comfortable with your purchase from Solea. If something isn't quite right, we’re here to help.

Returns

You may return unworn, unwashed items within 14 days of receiving your order. Items must be in their original condition with tags and hygiene seals attached.

Non-Returnable Items

Due to hygienic reasons, we do not accept returns or exchanges on bikini bottoms. This policy ensures the safety and well-being of all our customers.

How to Initiate a Return

To start a return, please contact us at thesoleabrandinfo@gmail.com with your order number and reason for return. We'll guide you through the process.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 7–10 business days.

Damaged or Incorrect Items

If you received a defective or incorrect item, please notify us within 5 days of delivery with a photo and your order number.

Thank you for supporting Solea. We appreciate your understanding and commitment to safe and respectful practices.